Security

The HomePoint.com 100% Secure Online Transaction Guarantee

At HomePoint.com, we use state-of-the-art proven computer technology to protect your personal information. Please see below for more information regarding our technology, and our commitment to your credit card safety.

We also respect and understand that you may prefer to fax or mail in your order. Please call us at 1.800.416.7949 to find out how to complete a transaction over the telephone or by mail.

Our Secure Technology

At HomePoint.com, we use the security features of SSL encryption from XRamp. HomePoint.com is an XRamp Secure Server Site.



SSL encryption encodes your information before it even leaves your computer. SSL is an advanced encryption technology that works with Netscape Navigator (versions 4.7 and above), Microsoft Internet Explorer (version 5.0 and above), and AOL (AOL 3.0 and above). Once your information arrives at our data center, it is decrypted for processing. SSL encryption is used by industry-leading banks, restaurants, hotels, and department stores to ensure the safety of transactions.

To ensure the highest level of proven security, we use an XRamp Secure Site Certificate. You can verify through XRamp that we are who we say we are, and that our servers are secure. Click the icon above to verify our site security with XRamp.

How do you verify that your site is secure?

We use third party verification tools and outsourced security services to verify that our site and systems remain safe and well protected. We keep our systems safe by applying security updates as they become available and by constant monitoring of our systems and network.

Which technologies do you employ to protect my personal information?

At HomePoint.com, we use the security features of SSL encryption used with an XRamp Secure Server Certificate to protect your personal information while browsing our site. Sensitive personal information is encrypted using proven, industrial strength strong encryption algorithms. Only the information that is absolutely necessary is kept on file. Information such as credit card numbers are discarded (deleted) when no longer needed for the ordering process.

Our Commitment to Your Credit Card Safety

The best testament to our security commitment is the fact that no customer of HomePoint.com has ever reported illegal use of a credit card in association with that card's use on HomePoint.com. While we are confident that our perfect record will stand, we will reimburse you if you do have a legitimate complaint of unauthorized use, according to the guidelines below.

In adherence to the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. HomePoint, LLC will reimburse you such amount, up to $50.00, if your bank holds you liable for fraudulent charges. HomePoint, LLC will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own, and resulted from purchases made at HomePoint.com. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Please address all communications to Customer Care, or by mail to:

Customer Care
HomePoint, LLC
7430 E. Caley Ave., Suite 200
Centennial, CO 80111